Frequently Asked Questions (FAQs)

Where can I buy Bad to The Bones Biscuits dog treats?

Bad to the Bones Biscuits are available exclusively at www.badtothebonesbiscuits.com

What methods of payment are accepted?

We accept VISA, MasterCard, and American Express, as well as most other major credit and debit cards. You can also use SHOP Pay, Amazon Pay, Google and PayPal for express checkout alternatives.

How quickly can I expect my order to be fulfilled?

Orders are shipped Monday – Friday, within two business days of receipt.

Standard Delivery Shipments will generally arrive in 5 – 7 business days.  We do offer expedited shipping, but we strongly recommend using the standard shipping method. 

My dog has a gluten allergy.  Can he or she have your products?

Some of our products contain whole barley flour, which while not wheat, can cause a gluten reaction.  Please look at our ingredients before purchasing.  They are displayed on the individual product pages.

Are your biscuits Vegan or Vegetarian?

Some of our biscuits contain cheese (Toilet Water) and/or meat (Worn Underwear). 

What does “organic” mean?

Organic food is produced without using most conventional pesticides; fertilizers made with synthetic ingredients or sewage sludge; bioengineering; or ionizing radiation. Before a product can be labeled "organic," a Government-approved certifier inspects the farm where the food is grown to make sure the farmer is following all the rules necessary to meet USDA organic standards. Companies that handle or process organic food before it gets to your local supermarket or restaurant must be certified, too.

Organic food is produced by farmers who emphasize the use of renewable resources and the conservation of soil and water to enhance environmental quality for future generations. Organic meat, poultry, eggs, and dairy products come from animals that are given no antibiotics or growth hormones.  Bad to The Bones Biscuits are baked in a certified, human grade bakery.

How many calories are in a Bad to The Bones Biscuit?

Our biscuits are approximately 19 calories each.

Where are your biscuits made?

Our biscuits are baked in Vermont USA in a certified human grade bakery. 

How many biscuits can I give my dog every day?

Our biscuits are not too small and not too big; they’re just right. And at just 19 calories each, you can certainly give your dog a few biscuits a day.  We recommend one of our yummy breakfast biscuits after the morning walk, another in the afternoon and one just before or after the bedtime walk.  Of course, any time you want to say, “good dog,” that’s a good time to reward your best friend with a biscuit. 

How much do you donate to charity?

Every month, we donate a portion of our net proceeds to a not-for-profit organization that supports dogs and/or their owners.  Depending on the needs of the organization, we may make our donation in the form of an in-kind donation, meaning we donate our biscuits instead of cash.